To our valued Customers,
Along with the rest of the world, we are going through a critical period for public health, the continuation of our ways of living and our economic activities, including our responsibilities towards our Customers. Globally, public authorities, in many countries, have promptly installed large-scale, mandatory, preventive measures and are calling for strict collaboration from all private organizations.
BATS is collaborating fully with the collective effort and strictly adhering to the preventive measures, prescribed by public authorities at our group manufacturing locations. As of today, all such measures are installed to maintain effectively our work force, our services and our production capacity. We have seen minor delays in supplier deliveries, all recoverable within the short-term. We maintain proactive communications with our Customers, when issues or delays arise. Although working from home is being prioritized, all of our personnel remain available for all regular communications and tasks, through the use of effective communications tools. Travelling and the hosting of visitors, is being restricted to essential needs, with most face-to-face meetings now postponed and as required, replaced by video-conferencing.
We monitor the situation closely each day and the measures recommended by the local, public health authorities. We are committed to advise you if anything would cause a risk or an impact to our deliveries or services. In the meantime, please rest assured of our absolute commitment to your continued business.
Finally, we wish you, your colleagues and your families, to recover from this difficult period, in good health and as quickly as possible.
Mauro E. Costa, CEO BATS